Category Archives: News

Carlton House Surgery Practice News

Enfield Hub Appointments

Need an evening or weekend appointment- try the hub!

We have been commissioned by Enfield CCG under the auspices of Enfield One along with Eagle house surgery, to provide extended hours services to the locality.

This provides appointments to those who may need to be seen late in the evening or at the weekend. Appointments are available between 6.30pm – 8.00pm weekdays, 8.00am – 8.00pm at weekends. These are doctor and nurse appointments for routine problems and are currently delivered remotely during the COVID pandemic. These are pre-bookable can be booked at Carlton House and Eagle house surgeries, depending on availability. These appointments are open to anyone registered with a GP in Enfield.

Please note these are not emergency appointments. If you have an accident or a true emergency, please attend the casualty department at Barnet General Hospital or the North Middlesex Hospital. The Urgent Care Centre at Chase Farm deals with minor injuries. If you are unsure if you need casualty or a GP appointment out of normal opening hours, please call 111.

PRINCIPLE Trial and The Fight Against COVID-19.

Join the PRINCIPLE trial and help the fight against COVID-19.

Medicus Health Partners is following guidance to try and contain/minimize the spread of COVID-19. For safety of patients, staff and families we are only booking appointments for urgent clinical requirements. Telephone appointments will be used for all other requirements.

You will be notified when the status has changed, and MHP is confident that the environment is safe to do so.

For the latest Covid-19 advice please visit If you think you may have Covid-19, have travelled to an affected area – please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at to find out what to do next.

Self-Refer Yourself to Physiotherapy

Did you know that you can refer yourself for physiotherapy treatment without having to see your GP?

It is quick, easy and can be done from the comfort of your own home.

If you have a PC, or a smartphone, you can complete an online referral by visiting You will be taken through a series of questions relating to your symptoms. Once you have submitted your referral, our team of senior physiotherapists will review your details and usually send you some advice and appropriate exercises, they will also inform you how to contact the service directly if further treatment is indicated.

Please note: when you search for your GP surgery in the search box and click enter, the tab you need will move to the top and show under ‘Available Organisations’. Click this to get started. Alternatively, you can click straight away on the Enfield Health tab which will take you to the same place.

Alternatively, if you do not have access to the internet, you can telephone our referral team, who will take your referral details for you. You can contact them on 03330 433966. Please note however, you may be placed onto a call back list, for our advisors to call you back and complete the referral. This is usually within 48 hours (2 working days).

Your details are then forwarded to the physiotherapy provider for your area, which in this case is Enfield Health.

It is important to note, that self-referrals will only be referred for physiotherapy. Your physiotherapist will determine if you need any further treatment or assessments and will arrange these accordingly.

May Bank Holiday Opening Update

The practice will be open on Fri 8th May ( early May Bank Holiday) and Mon 25th May (Spring Bank Holiday) from 08:00–18.30.

If you need an appointment or urgent advice, please use our new online portal – E-Consult on our website and use the Get Started button.

Due to COVID-19 we ask that patients do not come into the practices due to the risk of infection, so please use e-consult to access appointments requests, medication requests and other services you receive via your GP.

After 18:30, if you have COVID-19 symptoms use NHS 111 at Only call 111 if you can’t get help online.

Important Surgery News

Dear Patients

As of the 1/04/2018, Carlton House Surgery Practice is part of Medicus Health Partners. We are undergoing a major IT merger on 26/10/18. The Practice will try to minimise disruption through this entire process. We will not have access to our electronic systems from 26th October 12pm. We will be open as usual and continue to provide GP services. However we request patients to put in any due repeat/med requests latest by 21/10/18 so that they are ready for collection by 26/10/18. Please note you will not be able to use your online access from 26/10/18. Please contact the Surgery to re validate your online login after 30/10/18. Thank you for your support.

Carlton House Partners.