New Patients

How to register

To register you will need to complete a registration pack either online or you can come to the surgery during opening hours. When this is completed please hand to a receptionist, who will check that all relevant paperwork has been completed.

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. It also helps us know if you need an initial review with a clinician. If this is the case a member of our administration team will contact you, so please double check you put your most up to date telephone number on the registration forms.

Forms to be completed:

When you have completed the information forms, you will need to bring these back to the reception for processing. We are able to register patients Tuesday – Friday 2.00pm to 6.00pm When you bring the forms back please also bring evidence of your address, such as a utility bill, bank statement or rental agreement, which is no more than 3 months old.

You are registered to the Practice but will be given the name of your ‘usual’ doctor at your new patient health check. You may choose to see any of our doctors, however if you have an on going health matter we suggest that you keep your choice to one or at the most two doctors to ensure continuity of care. If you would feel more comfortable having a chaperone when you see a doctor/nurse then please request one at the time of making your appointment.

The final part of your registration will be a new patient health check, which usually takes 10 minutes per person. Without this health check your registration cannot be completed and so it is important that you attend. If you fail to attend three new patient health check appointments then we will delist you from our patient list and you will have to register elsewhere.

Online medical information

Please note that by sending the forms electronically you will be transmitting information about yourself across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.

Identification

When you come to register you will need to bring with you proof of identification as follows to allow us to process your registration:

  • If you are a UK Resident – Proof of address (such as a utility bill no more than 3 month old)
  • Asylum Seekers – ID Card
  • Foreign Students – Long term Student Visa or letter from University
  • Foreign Workers – Work Permit
  • Overseas Visitor – Visitors Visa or documentation from Home Office as confirmation that in UK for more than six months

In addition, we will need your NHS Number (which is on your Medical Card or can be obtained from your previous GP surgery)

You will be able to make an appointment 3 days after your registration form has been accepted at reception.

Practice Area

We are currently only accepting registrations from patients who live within our practice area. Our practice area includes the following areas:

We take on patients who live within the designated Practice Boundary which is:

  • North – Crews Hill, Theobalds Park Road, Clay Hill, Middleton Avenue
  • South – Parsonage Lane, Holtwhites Hill
  • West – The Ridgeway from Lavender Hill up to and including East Lodge Lane
  • East – Willow Road and roads off (not Connaught Avenue) to Parsonage Lane

If you are not sure whether you are eligible to join our patient list then please check with a receptionist.

Temporary Residents

If you are staying within the practice area on a temporary basis we are usually able to offer health care for up to three months.  You will need to complete an NHS Temporary Resident form giving details of your usual GP surgery, so that information on your care can be passed to your normal doctor.

Change of contact details

It is important that we have your current contact details (address and phone numbers) on your medical records.

Moving home does not always mean having to change your GP surgery.

Please ensure that you complete a Change of Contact Information Form if you move or even change your mobile phone number. This will ensure that our records are kept up to date and will also reduce the risk of you being accidentally removed from our patient list.