Patient Group

Welcome…

In addition to exchanging views and helping enhance the patient experience at the surgery, the patient group raises funds to purchase medical equipment for the practice. In 2012 their popular Christmas raffle made over £1,200.

If you wish to know more about the patient group, please write to the Secretary, c/o the Practice Manager at the surgery. Alternatively, you can become a member of our virtual patient group where you will occasionally be contacted by email for your views on different aspects of the services that we provide. If you are interested in joining this group please send your details to carltonhouse@nhs.net

 

Patient Survey Analysis

 

Friends & Family Test

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. You can read the results of the monthly feedback below:

 

Finally…

We would like to thank all of the patients who took time to complete a questionnaire, and our patient group representatives for their input.

We strive to move forward and improve our services and welcome your feedback at any time.