If you wish to know the results of any tests that have been undertaken, you can ring for results between 10:30am-12:30pm and 2:30pm- 4:00pm Monday – Friday. Our receptionists should be able to help you, or will direct you to a doctor if not. Please allow a week after your sample has been sent to the lab, before calling for the result.
Please note that, in respect of patient confidentiality, we are not able to give test results at the reception desk, nor to another person on your behalf unless we have your advance written permission to do so.
You can book an appointment with one of our surgery phlebotomists at reception. The clinics run every Wednesday and Friday morning. They are by appointment only.
If you have had a blood test organised by your GP then please phone a week later for the results. You do not necessarily need to speak to a doctor about your results. All results are looked at by a doctor and the doctor’s response is recorded in your notes for the reception staff to pass on to you. Sometimes this will be that the results are normal or that the doctor would like the test repeated in a few weeks – in which case the reception staff will inform you of this. If the doctor feels he/she needs to speak to you the reception staff will let you know.
It is our responsibility when we are prescribing for you to ensure that any tests needed are up to date. Sometimes it is not safe to prescribe without up-to-date tests. For some medications (such as methotrexate) patients need tests every 2-3 months. For others (some as some BP medication, thyroid medication, diabetes) we need blood tests at least every year (and sometimes every 6 months). We do try and warn you when your blood tests are becoming due. If the blood tests are overdue we reserve the right to reduce the quantity of medication we prescribe – this is to ensure your safety whilst trying also to ensure you do not run out of necessary medication. We do understand that this can be both inconvenient and costly and would encourage you to be aware of how often you need blood tests and to request blood test forms in advance of this.
Thank you for your understanding,
Doctors at Carlton House Surgery